Webinar: How retailers are responding to the coronavirus challenge

Date: Friday 22 May 2020
Time: 12:00pm – 12:45pm AEST
Your unique dial-in details will be emailed to you after your registration.
COVID-19 has decimated the retail landscape, to different degrees in different retail categories.

So how do retailers balance the immediate need to keep the lights on, while preparing for the return of customers with heightened expectations?

Join Luke Ritchie, Grant Thornton Partner and Head of Retail & Consumer Products, along with an expert panel as they share experiences across four fundamental issues for retailers:
  • Maintaining revenue – this includes pivoting to new channels and new categories
  • People costs – this includes managing staff numbers, roles and responsibilities
  • Stock and suppliers – managing the glut of stock already in stores, as well as upcoming deliveries
  • Occupancy costs – how are retailers managing the burden of leases and rents?

Including Q&A and panel discussion, this interactive webinar will draw on examples from retailers, along with the broader team’s experience in workforce management, supply chain and networks.

Featured speakers

Luke Ritchie
Partner & National Head of Retail & Consumer Products

Luke brings more than 25 years of retail experience across a wide variety of consulting and line-management roles within large organisations and SMEs. Luke has worked in General Manager level roles across the retail value chain in strategy, finance, business development, marketing, merchandise and Information Technology. Read more.

Nick Johnston
Partner – GNC Group Consulting

Nick has two decades of experience in finance and commercial roles, the last fifteen of which have been at senior executive level. Nick has worked in both small businesses and large multinationals across the retail, manufacturing, financial services and energy industries. Read more.

Steven Netherclift 
Director – GNC Group Consulting

Steven is a senior retail operations leader specialising in workforce planning, process improvement, efficiency and labour management systems. He has led National Retail Operations Support functions for both Coles and The Reject Shop, strategic change projects and store operations across four States. Read more.

Sian Sinclair
Partner & National Head of Real Estate & Construction

Sian’s real estate and construction expertise draws on over twenty years’ experience in taxation, accounting and general business consulting. Advising clients from the start-up and growth phases of business through to those looking to realise their wealth via exit strategies, her input is focused and practical with real insight into the issues impacting businesses in the industry. Read more.

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For more information please contact:

Megan Bolton
Strategic Marketing Manager

D +61 3 8297 2497
T +61 3 8297 2400
E [email protected]


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