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Stolen Wages Settlement

Update, 20 March 2020

Welcome to our third Stolen Wages Settlement email update to claimants (workers under the Stolen Wages practices) and registered representatives (for deceased claimants).

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Meet Sana from the Stolen Wages Information Centre

Sana Dorante is a proud Torres Strait Island woman with connections to Thursday Island and Hammond Island. Sana is honoured to be working on behalf of Aboriginal and Torres Strait Islander people and hearing their stories, as well as helping them understand the Stolen Wages Settlement. 

Some statistics

  • Nearly 15,000 people have registered themselves, a parent or spouse for Stolen Wages Settlement Distribution Scheme (registrations closed on 21 November 2019)
  • Only 3,626 claimants and registered representatives have provided their email address
  • Over 3,500 claimants and registered representatives have not provided their bank account details. If you haven't told us your bank account details, we are unable to pay any money to you. No payments will be made by cheque or cash.
  • Only 2,650 claimants and registered representatives have provided us with their photo ID. We are unable to pay anyone if they have not verified their identity with us by providing photo ID.
  • The Stolen Wages Information Centre is taking over 1,000 phone calls each week.

Why do we need photo ID?

We need to verify the identity of every person receiving a payment to ensure we pay money to the right people and to prevent fraud. As proof of your identity we need a copy of your photo ID or birth certificate. The types of acceptable proof of identity documents are listed on the Stolen Wages website under the FAQ (frequently asked questions) tab.

A form, Confirmation of Identity – Verification, is available on the website under the documents tab for people that do not have photo ID or a birth certificate. Please note that this form is only to be used if you do not have a photo ID or birth certificate. We expect very few people will not have a proof of identity document. If you submit the Confirmation of Identity – Verification form, and you do have a proof of identity document and don’t provide a copy to us, this could delay the processing of your claim.

Office locations

Grant Thornton's Stolen Wages Information Centre has new offices to assist Stolen Wages claimants (subject to Coronavirus changes).

Our office in Cairns has moved and is now located on the ground floor, Cairns Corporate Tower, 15 Lake Street, CAIRNS (see below).

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We have also opened an office every Tuesday in Yarrabah. We can be located at Shop 4, 6 Noble Drive, YARRABAH near the supermarket. Remember we are only in Yarrabah on Tuesdays.

Our office in Townsville will also be open soon. From 23 March - 3 April 2020 we will be located in the Relationships Australia office located at 745 Riverway Drive (access from High Range Road) THURINGOWA CENTRAL  QLD  4810. Our Townsville staff will also be visiting Palm Island and we will publish the dates on the Stolen Wages website.

South East Queensland claimants can visit our Brisbane office every Wednesday at Grant Thornton, Level 18, 145 Ann Street, BRISBANE  QLD  4000.

We have also appointed Cr. Kebei Salee Koeget from Sigabaduru Village, Papua New Guinea to assist claimants living in Papua New Guinea. Please contact the Stolen Wages Information Centre if you need assistance from Cr. Koeget.

Shortly, we will also announce our office locations in the Torres Strait and the dates and locations of our community visits to other communities. Information will be published in future emails and on the website, including any changes required due to the Coronavirus.

Traditional Torres Strait Islander adoption

If a registered representative has been adopted by a deceased claimant under traditional Torres Strait Islander adoption, a family member must complete the Stolen Wages: traditional Torres Strait Islander adoption statutory declaration confirming that the person was adopted and submit it to the Stolen Wages Information Centre. This is a requirement under the Settlement Distribution Scheme.

A copy of the statutory declaration can be found on the Stolen Wages website:

Don't forget to...

Claimants and registered representatives for claimants that have passed away, need to provide the Stolen Wages Information Centre with details to support their claim. This includes:

  • The name of both the claimant and if applicable, the registered representative/s
  • Date of birth of the claimant
  • Whether the claimant is male or female
  • The bank account details of the claimant or if applicable, the registered representative/s
  • Ethnicity—whether the claimant is or was Aboriginal or Torres Strait Islander (cannot be both)
  • Identification i.e. approved photo ID of the claimant or if applicable, the registered representative/s (see the website for what ID is acceptable).

If you haven’t already provided the above information and documents please contact the Stolen Wages Information Centre.

Single point of truth ….

You may have heard stories or yarns from family or people in the street about Stolen Wages. Remember, the single point of truth for everything about the Stolen Wages settlement is the Stolen Wages website. Always visit if you are looking for accurate and up‑to‑date information.





Stolen Wages Information Centre

Email: [email protected]
Phone: 1300 591 545 (9am-5pm weekdays)
Fax: 07 3222 0447