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Stolen Wages Settlement

Update 10, 26 June 2020

Welcome to our tenth Stolen Wages Settlement email update to claimants (workers under the Stolen Wages practices) and registered representatives (for deceased claimants).

Townsville and Brisbane offices

As the state continues to open up from the Coronavirus restrictions we are once again visiting communities when we are able to and when it is safe to do so. This week and next we have a temporary office in Townsville and from 8 July 2020 our office in Brisbane will re-open each Wednesday. Please check the website for locations and how to make an appointment to meet with our staff.

Checking claim details

The Stolen Wages Information Centre will be conducting random checks of claims to ensure that claimants are eligible under the Stolen Wages Settlement Scheme. This is to ensure that the right people are receiving payments under the scheme.

We may contact you to request clarification of details or to provide additional information to verify your claim.

Less than 64 days left!

The closing date for information and documents to support a claim is approaching rapidly. The Stolen Wages website has been updated with a countdown clock to assist you keep track of the days until the closing date. Check it out at

Claim statements setting out the information and documents required were mailed to every claimant and registered representative in the first week of April 2020.

We understand that from 2016 some claimants and registered representatives may have provided Bottoms English Lawyers with their ID (identity verification documents). Please note that we require up-to-date ID to be provided to the Stolen Wages Information Centre even if you previously provided it to Bottoms English Lawyers.

If all required information and documents are not received by the closing date of 28 August 2020, a claim may not receive a payment. If posting documents, please allow sufficient time for Australia Post to deliver to the Stolen Wages Information Centre before the closing date.

Please contact the Stolen Wages Information Centre if you have any queries as to what you are required to provide to support your claim.

No information, no payment

Thank you to everyone that has provided us with the information and documents required to support their claim. There has once again been an improvement since the last update:

  • 1,815 people have not provided us with a postal address 
    (a 5% improvement since the last update)
  • 2,820 people have not provided us with their bank account details
    (a 5%
    improvement since the last update)
  • 7,219 people have not provided us with an acceptable identification document (acceptable ID is listed at
    7% improvement since the last update)
  • 782 claimant records do not have a complete date of birth recorded
    (a 19% improvement since the last update)

Our website - - is the place to go to for accurate and up to date information.





Stolen Wages Information Centre

Email: [email protected]
Phone: 1300 591 545 (9am-5pm weekdays)
Post: PO Box 7200, CAIRNS QLD 4870

Fax: 07 3222 0447