INSIGHT
Charting the course: retail benchmarks from 2021 to 2023
While the retail industry has faced significant challenges due to COVID-19, it also showed significant resilience and adaptability throughout the pandemic. From changes in demand to major supply chain issues and labour market uncertainties, the last three years have tested the innovation and adaptability of businesses. Through a comprehensive retail benchmarking analysis of the past three years, we gained valuable insights into the industry's evolution from 2021 to 2023.